Terms & Conditions

Terms & Conditions

We strongly suggest that you read and understand our standard Terms and Conditions. Please contact us if you have any questions relating to these terms. You can find our Privacy and Cookies policy on our website here

Courses

Prices

Cambridge School of English reserves the right to change any of the prices, service or other particulars contained on the website at any time.

Each course bought is related only to that person and cannot be transferred to anyone else.

Payments

All payments for our online courses must be made in full either by PayPal, debit/credit card, bank deposit or bank transfer. Once we receive payment you will be sent an email with confirmation details of the payment and instructions on how to activate your course.

Cancellation & Refund Policy

If for any reason you do not wish to continue with the course and you notify us within 14 days of the date of purchase you will be entitled to a full refund. You will receive the refund within 14 days.

The right to cancellation & refund is lost for these lessons, if you have consumed any lesson with a teacher.

Course cancellations will only be accepted in writing or via e-mail.

No refunds are possible in situations where a student has consumed the course or a part of it. In that case, only the not consumed part can be taken into consideration for any refund.

Voucher Deals

Courses are not refunded , if they were purchased through a voucher deal company. For a refund, please contact your voucher deal company. For all voucher deal purchases, you will receive the same course as if you purchased it at full price.

Cambridge School of English reserves the right to refuse admission, cancel your course or eject any student deemed to be behaving in an unacceptable manner without refund. We do not tolerate any form of antisocial or prohibited behaviour, and will act upon any behaviour reported to us or on discovering any inappropriate use of our platform.

Complaints

If for any reason you are not satisfied with our service, please e-mail contact@cambridgeschool.online describing the issue in as much detail as possible. Any such complaint should be submitted within 3 days of the problem first arising.

We will acknowledge receipt of your complaint within a maximum of 7 working days and will aim to resolve the complaint within 30 days.

Data Protection Act 1988

In order to register and receive or use the services on our website, you will be required to submit some personal information, such as your name, your postcode and email address.

We have a legal duty to ensure that we keep your personal data safe and secure, in accordance with the Data Protection Act 1998. We will not share your personal information with anybody else without your knowledge, unless we are required by law to do so.

We may also contact you from time to time with information about other products and services that may be of interest to you. If you would like to opt out of this service at any time, please email contact@cambridgeschool.online or just opt out on your personal profile dashboard.

For more information please see our Privacy Policy.

Acceptance of Terms and Conditions

By signing the application form or clicking ‘Register” or ‘Book Now’ on the website, you agree to accept all these terms and conditions.

Updated: 03/08/2021