FAQ – Frequently Asked Questions

What is a language test?

The language test helps to determine your level of language proficiency before you start a course.

What is a virtual class?

These are online classes that take place on our e-learning platform. In class, the student sees the board, teacher and other students in real time.

What are the minimum technical requirements?

For bandwidth, we recommend 1Mbits download and 0.5 Mbits upload speed. Users can test their actual bandwidth using speedtest.net.

For hardware, we recommend a dual-core CPU with at least 2G of memory. We recommend any operating system capable of running the latest versions of Google Chrome and Mozilla FireFox.

For browser, we recommend running either FireFox or Chrome. Why? Both browsers provide excellent support for web real-time communications (WebRTC). Safari, IE, and Edge will work as well, but FireFox and Chrome will deliver better audio in lower bandwidth conditions.

In short, if the user is having any problems (such as audio is garbled or they are periodically getting disconnected), we recommend trying either FireFox or Chrome. If the problems persist, it’s likely an issue with their network.

If you do have troubles with your microphone, use this online mic test to check if your microphone is properly set up:


What if I want to change the group / teacher, is it possible?

It is possible, and the change is completely free of charge.

How much does the course cost?

All the prices and products are listed in our webshop.

Or you get in touch with us via Email in regards of a personal quote.

We can also build for you personalized packages, based on your expectations and needs.